We offer FREE domestic shipping on all orders over $70. 
For all orders in New Zealand & Australia a flat rate of $7 up to $70 
For all international orders a flat rate of $30 (Please note this is for unframed art only)

We always attempt to have all our orders dispatched in 3-7 business days.

For Christmas cut off dates please see our shipping guidance here

Please add additional standard shipping time from our workshop locations:
New Zealand shipped from Auckland
Australia shipped from Melbourne 
International shipping from Auckland

If you are needing expedited shipping, please add a note to the order, or reach out to us, and we are always happy to accommodate these requests where we can

We dispatch all orders with a tracked service. Tracking information will be sent to you in a separate email from a third-party provider once your order has been dispatched from us. Please check your Junk/Spam folders in case it may have ended up in there. If have still not received your tracking number, please contact us here hello@ledendesign.com

We offer international shipping for unframed prints via FedEx. Leden is not responsible for any custom fees or duties incurred during shipping. Please note shipping times may vary to guidance depending on customs delays.

We are currently working on other fulfilment for international framing and will notify once this is available.

We always try to ship our orders together, however due to size restrictions with couriers, we may send your order in two separate parcels. These will usually arrive together, if on the off chance they don't, please wait 1-2 days for the other parcel before reaching out.

All our prints are carefully put in mailing tubes, with tissue paper, and framed prints are bubble wrapped and put in custom boxes to protect your artwork during transit. We do our best to get these to you in perfect condition, if on the off chance there is any damage, we will get a replacement out as soon as possible.

We want to your to be 100% happy with your purchase, and if you feel that this isn't quite right for your space, we are happy to offer an exchange or refund within 30 days of purchase

Unframed fine art can be returned for a refund, exchange, or store credit.
Framed fine art & Canvas can be returned for an exchange, or store credit.

To be eligible for a return all products must be unused, and in its original condition with packaging. Please contact us at hello@ledendesign.com.

Please email us on hello@ledendesign.com, with your order number and a description of the issue, and we will assist you.

We will arrange priority delivery of new items at no cost. Please reach out to hello@ledendesign.com to organise

Our standard sizes are

Portrait and landscape:
A4 - A1, 60x90cm, 40x50cm

Square:
30x30cm - 100x100cm

Can't find the size you are after, reach out to us at hello@ledendesign.com

Yes we can print up to 110cm wide, we are more than happy to arrange suitable sized artwork for your space. Please reach out to hello@ledendesign.com 

Yes you can view the artwork in our Auckland based studio (by appointment). We are working on other ways for you to see a range of our artwork in person, including a list of our stockist. Stay tuned.

Our team is here to assist you, we offer advice, and we can also provide an at scale render of the artwork on your wall (with a photo provided). Along with these we have our print guide that gives some tips for different wall setups and can be found here

Yes new art makes the perfect gift, please put a note in with your order on the details. 

Our high performance glass offers crisp clarity, and protection for your artwork, and our shatter-proof acrylic provides great durability for our larger sizes A0 and above.

Our bespoke framing service is professionally made from sustainable sourced wood, at our two workshops in Auckland, New Zealand and Melbourne, Australia. 

Please see more on our process here

Our standard glass does have a reflection. While we always recommend you don't hang your artwork in direct sunlight, if you do require non-reflective glass, this can be organised. 

Please reach out to us to confirm before ordering: hello@ledendesign.com

All our mouldings are made from sustainable sourced wood and come in the following sizes:

Fine art frames:
All sizes: 20W x 30D
A0, 80x80 (larger sizes): 30Wx20D

Canvas Frames:
All sizes: 10W x 40D

While we offer 3 contemporary colours, we do have other custom mouldings and this can be organised by reaching us on hello@ledendesign.com

We use 100% cotton rag paper which ensures the vibrancy and amazing durability that will keep your artwork beautiful for years to come.

While we don't offer this as a standard option on most products, this can be added to most artworks, and we are more than happy to provide details and a quote to add this to your framed artwork. Please email hello@ledendesign.com